Your Comprehensive Guide to Securing Pro Bono Legal Assistance in 2025

Summary

Your Comprehensive Guide to Securing Pro Bono Legal Assistance in 2025 provides an in-depth overview of the evolving landscape of pro bono legal services, focusing on how individuals and communities can access free or reduced-cost legal help in the United States and beyond. Pro bono legal assistance, meaning legal work undertaken voluntarily without payment to serve those unable to afford representation, remains a cornerstone of efforts to promote justice and equity in 2025. This guide covers the organizational structures, eligibility criteria for clients and providers, common legal issues addressed, and practical steps to secure such services, reflecting recent trends and innovations shaping pro bono work.
In 2025, pro bono efforts have become more formalized and collaborative, with legal departments, law firms, and nonprofit organizations integrating technology and policy frameworks to expand access and improve service delivery. Notable models such as Medical Legal Partnerships and shared digital intake platforms exemplify innovative approaches that enhance efficiency and interdisciplinary support for vulnerable populations. At the same time, pro bono programs face ongoing challenges, including increasing demand driven by social service cuts, geographic and eligibility barriers, and political pressures that have led some firms to reduce participation in certain sensitive areas of law.
The guide also highlights significant developments in training, supervision, and retention of volunteer attorneys, emphasizing the importance of mentorship, continuing legal education, and malpractice protections to sustain quality representation. Additionally, it discusses the impact of technological advances, such as AI-enhanced case management and virtual legal clinics, which streamline client intake and improve responsiveness across the pro bono sector. Institutional recognition and coordinated efforts, including annual events like the American Bar Association’s National Celebration of Pro Bono and the Federal Government Pro Bono Week, further underscore the legal profession’s commitment to volunteer service.
Despite these advancements, securing pro bono legal assistance can be complex due to varying eligibility requirements, resource limitations, and regional disparities. This guide equips readers with practical knowledge on navigating intake processes, leveraging referral networks, and understanding the evolving legal and regulatory environment that governs pro bono work. By providing a comprehensive resource on accessing free legal help in 2025, it aims to empower underserved individuals and promote broader access to justice.

Overview of Pro Bono Legal Assistance

Pro bono legal assistance refers to professional legal services undertaken voluntarily and without payment, primarily aimed at helping individuals or groups who cannot afford standard legal representation. The term “pro bono” is derived from the Latin phrase pro bono publico, meaning “for the public good,” and traditionally applies to legal professionals offering their expertise free of charge to promote justice and serve the broader public interest.
The scope of pro bono work encompasses a wide range of services, including filing government applications, petitions, and providing legal advice on various issues. Legal professionals engaging in pro bono work often support causes that address societal needs, thereby strengthening communities and restoring trust in the justice system. This commitment is underscored by the adoption of Model Rule of Professional Conduct 6.1 in many jurisdictions, which formalizes the expectation that lawyers contribute their time and skills to persons of limited means.
Participation in pro bono work is facilitated by legal aid organizations, which coordinate efforts by law firms, solo practitioners, government attorneys, and in-house counsel to maximize the availability and effectiveness of these services. While many private attorneys are willing to undertake pro bono cases, their involvement is often contingent upon factors such as case merit, availability of training, access to mentorship within legal aid organizations, and malpractice insurance coverage.
Various programs and platforms further support access to pro bono legal assistance. For example, the American Bar Association (ABA) provides resources and exceptions to certain unauthorized practice of law rules, enabling federal government attorneys to engage in pro bono work under supervision. Additionally, online services like the ABA’s free legal answers site allow qualifying individuals to consult pro bono lawyers conveniently.
Despite the recognized value of pro bono services, recent developments have influenced the landscape. In 2024, pro bono efforts remained solid; however, some major law firms have reportedly scaled back their pro bono work due to concerns over potential conflicts and other external pressures. Nonetheless, pro bono legal assistance continues to be a critical resource for ensuring access to justice for underserved populations across the United States.

Organizational Structure and Models in 2025

In 2025, the organizational structure and models of pro bono legal services continue to evolve, reflecting growing formalization, innovation, and collaboration across various stakeholders. A notable trend is the increasing adoption of formal pro bono policies by legal departments. In 2024, 72% of legal departments reported having a written pro bono policy, up from 66% in 2022, signaling a stronger institutional commitment to pro bono work as a core departmental value. Moreover, all responding departments permitted participation in pro bono services during typical work hours, integrating these efforts into daily professional activities.
Legal departments are also enhancing their program management through more rigorous tracking and measurement. A majority now monitor both participation rates and pro bono hours, with about half utilizing matter tracking software. This focus on measurement enables leaders to demonstrate the impact of pro bono work in advancing corporate social responsibility goals and improving access to justice within communities.
Beyond corporate legal departments, pro bono models encompass a diverse range of organizational structures. Traditional Legal Aid organizations remain central, providing free legal services to low-income individuals at the state level, though their capacity and offerings may vary by jurisdiction. These organizations often offer varying levels of assistance, including full representation, legal advice, document analysis, and referrals to other services. To broaden access, law firms increasingly develop their own pro bono initiatives, such as legal clinics, partnerships with nonprofits, legal education workshops, and know-your-rights seminars tailored to underserved communities. Some firms further institutionalize pro bono by hiring dedicated pro bono counsel to coordinate efforts and embed pro bono within their missions.
Innovative models also include Medical Legal Partnerships (MLPs), where legal and healthcare professionals collaborate to address legal and social barriers affecting patients’ health. An example is the partnership between the UH Health Family Care Center and Lone Star Legal Aid, offering free legal services integrated with medical care. Such models often incorporate interdisciplinary teams with social workers and specialized training to enhance service delivery beyond traditional legal frameworks.
Technology and collaboration are shaping organizational efficiency as well. Many legal services organizations are joining forces to develop shared IT platforms that facilitate client screening, case placement, and outcome tracking. These one-stop platforms reduce duplication of effort and costs, enhancing accessibility for clients and volunteers alike.

Eligibility Criteria for Recipients

Eligibility for pro bono legal assistance primarily depends on financial need, with most programs requiring applicants to demonstrate an income at or below a specific percentage of the federal poverty guidelines. Typically, this threshold is set at 125%, though in certain circumstances it can extend up to 200% of these guidelines. However, the exact income requirements may vary by organization and jurisdiction, so individuals are encouraged to consult their local legal aid office for current eligibility standards.
Beyond income, additional factors can influence eligibility. Certain specialized programs cater to specific groups; for example, veterans, active service members, and military families may access resources through the Military Pro Bono Project, which connects them to local legal assistance programs. Similarly, immigration-related legal aid is available in select states through lists provided by the U.S. Department of Justice, though only about half of the states participate in this system.
Some jurisdictions have explored mandatory pro bono service or reporting to better address unmet legal needs, with varying degrees of implementation and success. Furthermore, pro bono programs often integrate interdisciplinary approaches, including social work and medical partnerships, to enhance legal services, especially in complex cases requiring complementary expertise.
Government attorneys also contribute to pro bono efforts, with certain exceptions allowing federal attorneys not admitted to a jurisdiction to provide pro bono services under supervision. Many pro bono programs serve clients with incomes up to 150% of the Federal Poverty Level or less and cover a broad range of legal issues, such as immigration, veterans’ advocacy, family law, housing crises, and municipal court cases. Volunteer attorneys play a vital role in expanding access to justice within these eligibility frameworks.

Eligibility and Qualification of Pro Bono Providers

Pro bono services span a wide range of legal fields to address unmet needs in various areas, including family law (such as domestic violence and child custody disputes), housing law (often involving eviction defense), consumer law, immigration, public benefits, and civil rights cases. Non-profit organizations, pro bono referral services, and private practice attorneys interested in being included on official lists of pro bono legal service providers must comply with eligibility requirements and application procedures established by regulatory frameworks such as those outlined in 8 C.F.R..
In addition to eligibility, qualifications for pro bono providers often include training and supervision components. Many programs provide continuing legal education (CLE) and one-on-one training for pro bono attorneys, particularly for those new to the practice or handling complex cases. Experienced attorneys frequently mentor volunteers, and supervising attorneys are often present onsite during clinics to provide support and guidance. These resources help ensure that pro bono attorneys are adequately prepared to handle cases competently and ethically.
Government attorneys participating in pro bono work may be subject to special provisions. For example, the District of Columbia allows federal government attorneys who are licensed in another jurisdiction but not admitted locally to undertake pro bono cases under supervision by an active local member of the bar, addressing unauthorized practice of law concerns. Additionally, private attorneys who volunteer typically seek clear case merits, access to training, ongoing support from legal aid organizations, and malpractice insurance coverage, the latter being a frequent concern among potential pro bono volunteers.
Regulatory frameworks, such as those administered by the Legal Services Corporation (LSC), also influence pro bono participation by setting standards on funding usage and the handling of pro bono matters. Proposed revisions to these regulations aim to provide greater flexibility in supporting supervision, training, screening, advice, and referral programs that bolster pro bono work without imposing rigid case-handling requirements on pro bono attorneys.
While some jurisdictions have experimented with mandatory pro bono service or reporting requirements to better address legal service gaps, these efforts continue to face practical and ethical challenges. In response, law firms may alternatively support pro bono efforts through initiatives such as legal education workshops, know-your-rights seminars, or by employing dedicated pro bono counsel to coordinate and integrate pro bono work into the firm’s overall mission and practice.

Common Types of Legal Issues Handled

Pro bono legal services address a wide array of legal issues, primarily focusing on assisting low-income individuals and communities who otherwise might not afford representation. One of the most prevalent areas involves family law, including matters such as divorce, child custody, and guardianship disputes. Housing-related issues also represent a significant portion of pro bono work, particularly cases involving eviction defense, landlord-tenant disputes, and unsafe living conditions, which often have direct impacts on clients’ health and well-being.
Immigration law is another critical area served by pro bono attorneys, with numerous organizations dedicated to supporting immigrants through case intake, referrals, and direct legal representation. Veterans’ advocacy is also a common focus, as pro bono efforts help veterans access benefits and navigate complex legal systems related to their service. Additionally, many pro bono cases address civil rights, civil liberties, and public interest issues, including voting rights and human rights violations.
Other frequent legal problems handled through pro bono work include benefits claims, such as Social Security or Medicaid, which are crucial for many clients’ financial stability and access to healthcare. Municipal court cases and issues related to domestic violence also receive attention, with specialized intake centers providing immediate assistance to affected individuals. Overall, pro bono services not only help resolve individual legal problems but also contribute to broader societal benefits by addressing systemic injustices and landmark legal challenges.

Accessing Pro Bono Legal Assistance

Individuals seeking pro bono legal assistance can begin by contacting local legal aid organizations and non-profits, which often serve as central hubs connecting clients with volunteer attorneys. State and local bar associations also provide referral services that direct individuals to available pro bono programs, facilitating access to free legal support. In urban areas, private attorney offices are frequently located within convenient neighborhoods, improving accessibility for clients.
The Executive Office for Immigration Review (EOIR) maintains a quarterly updated List of Pro Bono Legal Service Providers, which is a vital resource for individuals in immigration proceedings. This list includes qualified non-profit organizations, referral services, and attorneys who provide uncompensated legal services to indigent aliens or the public good, without expectation of remuneration beyond minimal expenses such as filing fees. The List serves to improve both the quantity and quality of representation before EOIR adjudicators and is not intended for solicitation of paid legal services.
To utilize pro bono services effectively, clients typically undergo an intake process that may involve completing specific questionnaires depending on the legal issue, such as adoption, bankruptcy, divorce, or power of attorney matters. Many legal aid organizations offer a broad range of civil legal services, commonly assisting with family law issues, social benefits, and housing disputes.
Technological advancements have improved access to pro bono legal assistance by enabling collaboration among legal aid providers to create shared online platforms. These platforms allow for streamlined client screening, case placement, and outcome tracking, reducing the burden and costs of maintaining individual systems and creating a “no wrong door” approach to referrals. Integration of legal aid online intake with bar referral systems ensures that clients receive timely and appropriate referrals without unnecessary delays or chains of referrals.
Pro bono legal counsel may assist individuals or groups by filing government applications or petitions as part of their representation. Overall, accessing pro bono legal assistance involves leveraging local resources, utilizing referral services, engaging with technology-enabled platforms, and completing necessary intake procedures to secure appropriate legal support.

Client Intake and Application Process

The client intake and application process for securing pro bono legal assistance is designed to be straightforward, yet it may require persistence. Initially, clients are encouraged to reach out to legal aid organizations either by phone or through their websites. If direct contact is challenging, checking for in-person intake clinics can provide faster access to assistance.
Once contact is established, an intake specialist typically conducts a brief initial assessment to determine if the legal issue falls within the scope of the organization’s services. If the case qualifies, the specialist or paralegal will schedule a full intake interview either immediately or at a later convenient time for the client. During this interview, clients usually complete a short authorization form and provide necessary details about their legal problem. This step allows the organization to assess eligibility and the merits of the case.
Income eligibility is a critical factor in qualifying for legal aid, with most organizations requiring household income to be below a specified threshold, often 125% to 200% of the Federal Poverty Guidelines. If the client qualifies, they are connected to an attorney who can provide advice or representation at no cost.
Throughout the process, legal aid organizations may offer additional support such as training and technical assistance to pro bono attorneys, ensuring quality representation for clients. Some providers are also required to maintain updated contact information and eligibility status to remain on approved pro bono lists, with notifications handled in accordance with relevant regulations.

Coordination and Collaboration with Private Attorneys

Coordination and collaboration with private attorneys play a crucial role in expanding the reach and effectiveness of pro bono legal services. In many communities, partnerships among judges, legal aid programs, corporate in-house legal departments, law firms, and law schools create a collaborative network to address complex legal challenges faced by underserved populations. For example, The Pro Bono Collaborative in Rhode Island exemplifies how a small staff of part-time attorneys can serve as intermediaries, fostering collaboration among diverse stakeholders to work collectively on pro bono matters.
Private attorneys often face constraints such as limited time, resource availability, or conflicts of interest that restrict their ability to take on certain cases, particularly major litigation. However, many transactional lawyers or attorneys in various settings—including in-house, government, or firms of all sizes—may prefer to contribute through other means. These contributions may include providing discrete legal tasks, mentoring law students, or participating in legal clinics where brief advice and referrals are offered without full case representation.
Technological collaboration also enhances service delivery by integrating legal aid intake and referral systems with bar association referral networks, creating a seamless “no wrong door” experience for clients

Training, Supervision, and Retention of Pro Bono Attorneys

Effective training, supervision, and retention strategies are essential to support pro bono attorneys and ensure the delivery of quality legal services. Organizations providing pro bono legal assistance often offer comprehensive training and technical assistance in specialized areas of law, such as disability law, to equip attorneys with the necessary knowledge and skills. Continuing legal education courses and resources like meeting spaces and legal research tools are frequently made available to facilitate ongoing professional development and client representation.
Supervision plays a critical role, especially in programs involving law students and new attorneys. Expanding supervisory capacity not only enhances the quality of legal services but also provides seasoned attorneys with meaningful opportunities to mentor and share expertise with the next generation of lawyers. This mentorship helps retain volunteers who prefer manageable and discrete pro bono commitments, such as student supervision. Legal aid organizations are encouraged to maintain clear communication channels, provide malpractice insurance coverage, and offer case merit assessments and ongoing advice to support pro bono volunteers effectively.
To foster retention, legal services organizations and bar associations also implement recognition programs that honor attorneys and law firms for their pro bono contributions, reinforcing a culture of volunteerism within the legal community. Additionally, loan repayment assistance programs, such as the Indiana Bar Foundation’s LRAP, incentivize recent law graduates to enter and remain in civil legal aid careers by helping offset student loan debt.
Ensuring proper training, supervision, and retention mechanisms ultimately strengthens pro bono programs by enhancing attorney engagement and sustaining a committed volunteer base to serve low-income and underserved populations.

Technological Innovations Shaping Pro Bono in 2025

Technological advancements continue to play a pivotal role in transforming pro bono legal services in 2025. Legal departments and organizations are increasingly leveraging digital tools to enhance the accessibility, efficiency, and impact of pro bono work.
One significant trend is the adoption of AI-enhanced platforms that facilitate real-time alerts on new state and federal litigation, unlimited access to complaint databases, and expert case summaries. These technologies enable legal professionals engaged in pro bono work to quickly identify relevant cases and emerging issues, thereby improving their responsiveness and case management.
Moreover, virtual intake clinics and online portals are becoming more widespread, helping clients connect with legal aid more efficiently. Due to the often high demand and limited availability of legal aid services, these digital interfaces help streamline initial contact and provide faster assistance to those in need. In parallel, digital training resources and technical assistance tools are widely offered to pro bono volunteers, especially in specialized areas like disability law. These resources include model pleadings, forms, and guidance, often accessible through online platforms provided by organizations supporting pro bono efforts.
The integration of technology also supports the formalization of pro bono policies within corporate legal departments. In 2024, 72% of surveyed legal departments reported having a written pro bono policy, with 100% allowing participation during regular work hours, signaling a growing institutional commitment to embedding pro bono work as part of daily legal practice. Technology aids this integration by enabling streamlined tracking, reporting, and collaboration across teams.
Finally, major law firms are increasingly using technology to highlight their broader pro bono initiatives, such as efforts to exonerate the wrongly convicted or assist veterans in accessing resources, rather than solely focusing on individual cases. This shift reflects a strategic use of technology to raise awareness and coordinate impactful pro bono projects on a larger scale.

Challenges and Barriers in Securing Pro Bono Assistance

Securing pro bono legal assistance faces several significant challenges and barriers that affect both providers and recipients of these services. One major issue is the misconception that pro bono work is entirely free, when in fact it requires a substantial investment of time and resources from already overstretched legal aid organizations. This resource strain limits the capacity of such organizations to meet growing demand.
The demand for pro bono legal services has increased sharply due to funding cuts in essential programs like Medicaid, food assistance, and equity initiatives. A survey of nonprofit organizations revealed that 74% experienced heightened service demand while 60% simultaneously faced funding reductions, exacerbating the pressure on pro bono resources. This imbalance creates a justice gap where many low-income individuals struggle to access affordable legal help, negatively impacting their financial stability, mental and physical health, and personal relationships.
Eligibility requirements for pro bono services also pose a barrier. Different programs maintain varied criteria, often limiting assistance to those below certain income thresholds or specific case types, which can exclude individuals just above poverty limits who nonetheless cannot afford full legal fees. Additionally, some pro bono programs exclude certain legal matters such as criminal appeals, post-conviction cases, and election-related issues, narrowing the scope of available assistance.
Political and social controversies further complicate access. Executive orders and political pressures have discouraged some law firms from taking on cases involving sensitive issues like immigration, transgender rights, or challenges to government actions. This retreat diminishes the pool of available pro bono attorneys and threatens longstanding traditions of legal advocacy for vulnerable populations.
Geographical and technological factors also contribute to barriers. While private attorneys’ offices in urban areas may be conveniently located, individuals in rural or underserved regions face difficulties accessing legal aid. Although integration of online intake and referral systems with bar associations shows promise in creating a seamless “no wrong door” approach for litigants, gaps remain in effectively connecting clients with suitable pro bono resources.

Impact and Outcomes of Pro Bono Legal Assistance

Pro bono legal assistance plays a critical role in bridging the justice gap for individuals and communities unable to afford standard legal representation. Across the nation, pro bono efforts have tangibly improved people’s lives by offering life-changing legal support that strengthens communities and restores faith in the justice system. These services often involve legal professionals providing free or significantly reduced-rate counsel to low-income individuals, marginalized groups, or causes serving broader public interests.
The consequences of lacking access to affordable legal help extend beyond individual hardship. Many low-income Americans report that unresolved legal problems severely impact their financial stability, mental and physical health, safety, and personal relationships. By addressing these issues through pro bono work, legal professionals not only assist vulnerable populations but also contribute to protecting the public good. Pro bono cases have been pivotal in landmark legal changes involving critical matters such as prison sexual assault, voting rights in Mississippi, and crimes against humanity.
The significance of pro bono work is further underscored by institutional developments. For example, starting in 2025, the Supreme Court of the Philippines has mandated a minimum of 60 hours of pro bono work over three years for Filipino lawyers under the Unified Legal Aid Service rules. This requirement institutionalizes developmental legal aid, ensuring fresh lawyers contribute substantially to community legal services. Similarly, the adoption of Model Rule of Professional Conduct 6.1 in various jurisdictions formalizes lawyers’ commitment to pro bono service, emphasizing collaboration with legal aid organizations and integration of complementary professionals such as social workers and legal navigators.
In practice, pro bono legal assistance often occurs through partnerships between lawyers and local legal aid organizations, which serve low-income individuals and families. The cumulative effect of these efforts is a more equitable legal system that addresses systemic barriers and promotes access to justice for all. Moreover, legal professionals find pro bono work to be one of the most admirable and impactful aspects of their profession, as it allows them to contribute meaningfully beyond their regular caseloads.

Current Events and Notable Initiatives in 2025

In 2025, several significant events and initiatives have marked the landscape of pro bono legal services. The American Bar Association (ABA) continues to play a pivotal role through its Standing Committee on Pro Bono and Public Service, which annually sponsors the National Celebration of Pro Bono, scheduled for October 19–25, 2025. This celebration highlights the vital contributions of legal professionals who provide free or reduced-cost services to underserved communities. Additionally, the ABA co-sponsors the Equal Justice Conference alongside the National Legal Aid and Defender Association, a key gathering that brings together various components of the legal community to focus on improving access to justice. The next conference is slated for May 13–16, 2026, in Charlotte, North Carolina.
Federal government attorneys and legal staff also continue to be deeply engaged in pro bono work. Since 2003, the annual Federal Government Pro Bono Week, held every October, honors and encourages these public servants for their volunteer legal efforts. This initiative recognizes the important role that government lawyers play in addressing the legal needs of low-income populations, who frequently face civil legal problems that significantly impact their well-being and livelihoods. Supporting these efforts, certain jurisdictions, such as the District of Columbia, have established exceptions in unauthorized practice of law rules to allow federal government attorneys not admitted locally to participate in pro bono cases under proper supervision.
Public participation remains crucial to the evolution of pro bono and legal reform initiatives. For example, in Georgia, the Committee on Legal Regulatory Reform has invited public comments on its recommendations, with a submission deadline of October 2, 2025. This engagement underscores the collaborative nature of legal reform and the importance of community input in shaping effective policies.
Despite these robust initiatives, challenges persist. Some jurisdictions have experimented with mandatory pro bono service or reporting requirements to address unmet legal needs, but these measures continue to face obstacles related to implementation and compliance. Meanwhile, ongoing discussions focus on whether top-ranking law firms have adjusted their pro bono commitments in recent years, with 2024 showing strong engagement but questions remaining about future trends.

Future Trends and Developments

The landscape of pro bono legal assistance is poised for continued evolution and growth in 2025 and beyond, driven by innovation, collaboration, and increasing institutional support. One pressing question remains whether leading firms, including those topping the Pro Bono Scorecard rankings, will maintain or adjust their pro bono commitments following solid performance in 2024. Nonetheless, there is optimism that trends of growth, inclusivity, and innovation will persist across the sector.
A significant development involves enhanced collaboration among legal aid organizations, law firms, courts, and community stakeholders to address complex community issues. For example, initiatives like the Pro Bono Collaborative in Rhode Island demonstrate how partnerships among non-profits, law firms, and law schools—facilitated by dedicated intermediaries—can effectively mobilize resources and staff shared legal help desks at local courts. Similarly, many legal service providers are adopting shared technology platforms to streamline client intake, case placement, and outcome tracking, thereby reducing duplicated costs and improving system-wide efficiency.
Regulatory frameworks are also under review to better support pro bono efforts. Proposed changes to the Legal Services Corporation’s (LSC) Private Attorney Involvement (PAI) regulations aim to increase flexibility in how resources are allocated, particularly regarding supervision and training of law students and deferred associates in incubator programs, as well as expanding support for screening and referral services that bolster pro bono programs even when cases do not proceed directly to LSC grantees. The Pro Bono Innovation Fund (PBIF) continues to provide grants to encourage the creation and replication of robust pro bono partnerships through collaborative and innovative approaches.
Annual events and conferences remain pivotal in sustaining momentum and recognition for pro bono work. The Federal Government Pro Bono Week, held every October since 2003, promotes and honors pro bono contributions by federal attorneys and staff. Moreover, organizations such as the American Bar Association sponsor the Pro Bono Publico Awards and co-host the Equal Justice Conference, which convenes legal professionals for knowledge-sharing and networking opportunities; the next conference is scheduled for May 2026 in Charlotte, NC.
Globally, the expansion of pro bono programs is evident in countries like Japan, where registered NPO Service Grants coordinating team-type pro bono efforts have increased tenfold between 2010 and 2020, supporting over 1,000 projects. This international growth underscores the rising recognition of pro bono legal assistance as a critical component of access to justice worldwide.
Finally, measuring and tracking pro bono participation and impact is becoming increasingly sophisticated. Approximately half of legal departments employ matter tracking software to monitor pro bono work, enabling leaders to demonstrate how their programs contribute to corporate social responsibility and community access to justice goals. Such data-driven approaches are expected to inform future program development and policy adjustments.

The content is provided by Blake Sterling, Direct Bulletins